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New Member
New Member

Google Cloud Print Registration not working

Product Name: WorkCentre 3215
Operating System: macOS 10.14 - Mojave

Hello,

 

I have Workcentre 3215 that worked with GCP (via Ethernet connection) with no issues. Recently, it stopped working so i tried to remove it and re-register. It doesn't work - while GCP connection test works successfull BEFORE i register the printet to GCP, it stops working with "Operation Error" connecting to Google server, right after i register the printer to GCP.

Also - i noticed that printer configruation page shows Google Cloud Print as "Installed/Disabled", which might the the reason for this issue. I red instruction manual for the printer, and don't see any option to Enabled/Disable GCP.

Please help!

Thanks,

Barak  

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6 Replies
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Valued Advisor
Valued Advisor

Re: Google Cloud Print Registration not working

Hi,

See this post.

 

Gabi

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New Member
New Member

Re: Google Cloud Print Registration not working

Hi, 

I don't have those settings to enable/disable Google Cloud Print or HTTPS for WorkCentre 3215 (it might be avaiable for Phaser printers, not for mine).

Any additional help is much appreciated!

Thanks,

Barak

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Valued Advisor
Valued Advisor

Re: Google Cloud Print Registration not working

Google stopped with cloud printing, it's not a supported feature anymore
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New Member
New Member

Re: Google Cloud Print Registration not working

I have exactly the same problem with my WorkCentre 3025 starting end of May.

(Lucky I found this forum post before messing with router settings - wasn't sure the problem is in printer itself).

Would appreciate any help on solving the problem, as we really need GCP in our family.

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New Member
New Member

Re: Google Cloud Print Registration not working

If you don't know just say so - don't make stuff up

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Community Manager
Community Manager

Re: Google Cloud Print Registration not working

Hi JackScratch, 

Thank you for using the Support Forum. I am not sure what you mean by making stuff up.  There is a valid step by step solution found HERE. Google has also announced the end of Google Cloud Print HERE.If you need additional assistance post a specfc question or consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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