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Google Print From Versa Link B7025/7035

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I currently manage a company that recently got some new copiers a Altalink 8045, a Versalink B7025, and a Versalink B7035. I was able to get the printing working on the altalink, but when it comes to register the two versalinks, I log into the interface, click the connectivity, click google print, I click the register button and it says that it will print a page, but nothing prints out. Is there a configuration issue I am missing, or is there a firewall setting i need to change for these printers? I don't believe it is a total network issue as the Altalink google print is working as intended and has had no issues.

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Re: Google Print From Versa Link B7025/7035

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If AltaLink works and VersaLink doesn't, the issue isn't the LAN or a Firewall, but it could be that the VersaLinks have the incorrect:

1. Time

2. DNS (Set it to 8.8.8.8 to be certain)

3. Gateway

 

And while I don't see anything in the Release notes for these VersaLinks regarding Cloudprint directly, an update may help, so try the newer firmware from here.

 

Last suggestion, and a longshot, but VersaLink has issue when IPv6 is enabled, no idea why, it will cause oddities, such as connection failures (FC 016-781) when try to scan to email via Office365. No idea why, but since there is about .01% chance you use IPv6, you can safely just disable it by Selecting IPv4 instead of the Dual Stack which is the default here.

 

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Joe
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Re: Google Print From Versa Link B7025/7035

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I apologize, we had some high priority stuff come up, and I am just getting back to this. I will test this today and give and let you know how this works. Thank you for the prompt response.

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Re: Google Print From Versa Link B7025/7035

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Thank you, after implementing this, the google print is working.

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