We recently added a Xerox 3045 NI, and installed it to use with a Mac using MacOS10.14. The problem is that when printing, the printer will, instead of just pulling one sheet of paper at a time, randomly pull 2 or even 3 extra sheets of paper. Its almost as if the paper is sticking together, but that seems highly strange. It doesn't seem to cause a jam, but the printer is also constantly telling me that I need to load the correct size of paper (8.5 x 11) into it, but of course, that's what I have in it anyway. Any suggestions?
Hello PhilRootTax,
Have you tried changing to a fresh reem of paper? Sometimes either dust or humidity can cause the paper to stick or the feed rollers to be dusty and not feed properly.
Hi PhilRootTax,
To add another option to CathyO's response. Are you using the same paper you always have, or is it a different brand. Might try a different brand if it's the same.
Do you 'fan' the paper before putting it in the paper tray? That helps a lot!
Also, it may be where your paper is stored causing the issue.