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lunnix New Member
New Member

Gray scale in xerox 550 with MAC 10.4.11...

Good afternoon, we installed an internal fiery xerox 550 with MAC computers in 3 different versions.
In the latest version of MAC do not have problems but in 10.4.11 when we send an impression and say grayscale (for example a mail) leaves us in color. How can we fix this bug?

Thanks in advance.
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3 Replies
Fabio Valued Advisor
Valued Advisor

Re: Gray scale in xerox 550 with MAC 10.4.11...

what driver version are you using , also what firmware is installed?

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lunnix New Member
New Member

Re: Gray scale in xerox 550 with MAC 10.4.11...

system-->55.11.21

Controller ROM-->1.204.3

IOT-->62.23.0

 

The driver is the last of xerox page.

OSX Dmg from 15,2011

 

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Fabio Valued Advisor
Valued Advisor

Re: Gray scale in xerox 550 with MAC 10.4.11...

well, you cantry upgrading firmware to 55.22.81 : http://www.support.xerox.com/support/xerox-color-550-560/file-download/enus.html?operatingSystem=win...

 

 

there is also an updated mac driver on the web : 2.35.0-618 , are you using that one?

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