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cathrynhuffman
New Member
New Member

HELP! Colors not aligning

Product Name: VersaLink C400 Color Printer
Operating System: Windows 10

I only have 2 options on my printer control panel: Color Registration - Automatic (which when I run, it says it has compelted with an error) & Color Registration - Manual (which says the same thing when I run it). When I do do the Manual option though, this (file attached) chart prints out and the yellow is the only color that's correct. I've tried fixing the other colors and I need them to be pushed down vertically, but I don't know how to achieve that. It's driving me nuts. and I don't know what errors are happening when I try to run the Color Registrations because it doesn't give me any sort of code(s). I also do have the latest software/firmware installed, so I don't think that's the issue, but anyway. Can anyone help? I feel like I'm loosing my mind! IMG_2212.jpg

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CherylO-Xerox
Community Manager
Community Manager

Re: HELP! Colors not aligning

Hi cathrynhuffman, 

Thank you for using the Support Forum. Please take a look at this article perform a color registration to make sure you have followed all the steps.  Also take a look at this post from the forum with more possible solutions. If this does not help please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

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cathrynhuffman
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Re: HELP! Colors not aligning

Yes but I can not for the life of me find the CTD Sensor!
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