I was trying to configure the Versalink C400 Printer to print #10 envelopes.
I went into the bypass tray settings. I tried to change the setting from
8 1/2 X 11" setting to the #10 envelope setting there and when I press on Okay
a message comes up with "Envelope sizes are unavailable while a paper
other than envelope is selected". I have a #10 envelope inserted into
the bypass tray when trying to change the this setting but it won't
except the #10 envelope setting, it keeps going back to the 8/12 X11 setting!
How can I get this to work?
Thanks for your time and help!
Solved! Go to Solution.
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It will only feed one way, so rotate the envelope 90 degrees
On the open Bypass tray it shows a #10 Envelope to be inserted vertically. I
I put an envelope in vertically again & tried both ways. The Bypass window comes up
with 8 1/2 x 11 Plain White. When I change it to #10 Envelop Plain White I get
this same message: "Envelope sizes are unavailable while a paper
other than envelope is selected". As I said I changed to the #10 Envelope but this
change doesn't stick, it goes back to the 8 1/2 x 11 setting. I had the #10
envelope in the Bypass tray when trying to make this change!
Is there anything I can do to make this work!!
I just wanted to let you know the problem I had printing Envelopes
has been solved! I didn't realize the item under the #10 Envelope
setting had to be changed to "Envelope". Once I did that the
Envelope printed fine!
I've had this printer for a short time and I'm still getting used
Thanks again for your help!!