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KevinDriscoll
New Member
New Member
‎04-02-2020 10:35 AM

Having trouble syncing laptop and Phaser 6010

Product Name: Phaser 6010
Operating System: Windows 10

We've had this printer for some time, but this is the first time that I've tried to connect it with my newer laptop. I think that I have the latest software and firmware, but I cannot print a test page.

One error that I'm seeing is a PDL error.

Please help!

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Joe Arseneau
Valued Advisor
Valued Advisor
‎04-02-2020 12:10 PM

Re: Having trouble syncing laptop and Phaser 6010

If you have a pdl error you have the wrong driver.

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Joe Arseneau
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KevinDriscoll
New Member
New Member
‎04-02-2020 06:15 PM

Re: Having trouble syncing laptop and Phaser 6010

I've downloaded the latest driver 3 times now, with the same problem. I am also now getting error 16-720, but I believe that to be the same?

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