Showing results for 
Search instead for 
Did you mean: 
2 Replies

Re: Heavy GSM causes messy prints


Kind of surprise it just started happening though

Wirth 80lb gloss cover it's fine

but when hit over that nope

And it rarely affects the inside section of the prints so mainly the ends. 

0 Kudos
Joe Arseneau
Valued Advisor
Valued Advisor

Re: Heavy GSM causes messy prints

Assuming you program the tray properly you will need a tech to service it, because the fuser temp is decided by the stock setting, so if the stock is programmed and the fuser isn't heating (and you tried 2 so far) then the only answer is that the voltage isn't increasing, which is not going to have a simple software fix.



Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos

Heavy GSM causes messy prints

Product Name: Other - specify product in post
Operating System: Windows 10

Good day folks

we have started getting these messy prints from our printer

Like when we print any lb say over 80 our prints will come up with messy print

especially prnting black or dark colours

Check out the photo

We have just changesd the fuser so it's not that and the fuser is et to 0

And it especially happes close to the end. messed-up-print.jpg



And this is one the bestter one

Some smear so bad and then you have messed up prints

that follow 

Someone please help



0 Kudos