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VeggieQueen
New Member
New Member

Help! Xerox 6180 won't print excel and word. Does print .pdf, outlook messages, powerpoint.

Product Name: xerox 6180 mfp
Operating System: Windows 10 x64

Hi all, could really use your help. I recently bought a new windows 10 PC. Used windows set-up to find the best compatible printer driver.

 

My Xerox 6180 mfp prints Powerpoint, .pdfs, Outlook messages, Adobe Lightroom all ok. It won't print WORD or Excel...not sure how to fix this or why this is happening. See attached images. Thanks in advance for your help!Error message 1.png

 

Error message 2.png

 

No known issues report.png

 

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1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: Help! Xerox 6180 won't print excel and word. Does print .pdf, outlook messages, powerpoint.

Hello VeggieQueen,

I would first try uninstalling and reinstalling with the Global Print Driver.

Thanks,
CathyO-Xerox
Community Manager

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