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New Member
New Member

Horizontal line problem

Product Name: Xerox workCenter 7855
Operating System: Windows 7

WC 7855 R4 color horizontal line problem when copy and printing .I replace others color drum catridge and getting same line problem but changed color as replace drum toner color. For that any sloution or suggestions.. please.. Screenshot_2020-02-12-03-02-58-671_com.miui.gallery.jpg

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3 Replies
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Valued Advisor
Valued Advisor

Re: Horizontal line problem

Hi,

It looks like the yellow drum cartridge is defective. 

 

Gabi

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New Member
New Member

Re: Horizontal line problem

I changed others color Drum catridge and  got others color line at R4 . Example.. If i insert using black drum catridge to R4 ... it copy and print at black line . Please help .

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Valued Advisor
Valued Advisor

Re: Horizontal line problem

Replace that drum with a new one.

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