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Community Manager
Community Manager

Re: Horizontal lines and dropouts

Hello DNAgent,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

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Horizontal lines and dropouts

Product Name: Phaser 6180
Operating System: macOS 10.14 - Mojave



I have an old Phaser 6180 which I've dug out of storage (hasn't been used for some time, but the last I recall using it, it was fine-- though it was physically moved around quite a bit).   It's producing prints with faint horizontal lines and occasional horizontal dropouts -- see attached photos.


What is this likely to be? Searching the forum, it seems like maybe the transfer belt or fuser? (I would think the transfer belt, though I don't see any obvious damage to it...)


Thanks!Config pageConfig pageCMYK test pageCMYK test page

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