Have you check to see if any consumable need to be replaced or run a calibration on the device?
yeah I checked all the consumables
the Aussie seemed to have come from a bad BUR, Back up roller in the IBT
Like it didn't have the right electrical charge sent through it so there were these gaps in the print (line gaps)
So we changed that and is good again.
this is the part number of what was changed, not the full unit just the roller.