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Tin
New Member
New Member

How do I print in black & white when color toner is out?

Product Name: Xerox Phaser 7100
Operating System: macOS 10.15 - Catalina

Hi!

I am out of yellow toner but the printer tells me it can print in black and white. But it doesn't. Even when I send a black & white document it won't print it. Very frustrating! 

Wondering what I should do. Does anyone know?

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1 Reply
TammyL-Xerox
Administrator
Administrator

Re: How do I print in black & white when color toner is out?

Hello Tin, 

The printer uses all four colours to print even if you just want to print black and white.  You will need to replace the empty toner to be able to print. 

Thanks,
TammyL-Xerox
Community Manager

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