We have several WorkCentre 7970 copiers/printers/scanners that were originally given unfortunate "device names" when they were set up. (I'm talking about the device name that appears under Properties->Description in the machine's administrative web interface.) I'd like to change the names of the devices (without changing anything else), but I find that
changing a device's name causes me to no longer be able to print to it. If I change the name back to its original value, printing works again. (These tests were done on a Mac, if that makes a difference.)
I'm guessing that I could change the name, then re-install the printers on the Mac, but we've already deployed these devices and I'd hate to have to re-install printers on a whole department full of computers. Is there any way to change the device name without breaking printing?
Thanks for any advice.
Solved! Go to Solution.
You can't, the device name is the host name and IPP (What the Macs use to print) uses host names to print.