thanks for replying...I've already done that...
It doesn't reset the paper count it just deletes data/ custom settings.
the reason i need a hard reset is becuase of the error code 016-519 which means i am at the limit of 1000 prints.
I can't seem to find the solution to this i have done a lot of trouble shooting and the count is set to unlimited so it shouldn't be doing that...
Thats way i need a hard reset not just factory defalts.
I need to do factory reset Phaser 6510.
I have been getting error 016-519
I have done all the trouble shooting and nothing works (permissions are set to unlimited) so i was advised to do hard factory reset :
I log in as admin but can not find this chain of command.
Device > Resets > Reset to Factiry Defaults > Reset
If someone can assist me perhaps with screen shots that would be very helpful.
Or am i supposed to do the factory reset from panel on printer ?
( I have already tried deleting all the data, and there is no option for NVM reset on printer)
Thanks in advance