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Kate
New Member
New Member

How to do factory Rest Phaser 6510

Product Name: Phaser 6510
Operating System: macOS 10.12 - Sierra

I need to do factory reset Phaser 6510.

I have been getting error  016-519 

I have done all the trouble shooting and nothing works (permissions are set to unlimited) so i was advised to do hard factory reset :

I log in as admin but can not find this chain of command.

Device > Resets > Reset to Factiry Defaults > Reset

If someone can assist me perhaps with screen shots that would be very helpful.

Or am i supposed to do the factory reset from panel on printer ? 

( I have already tried deleting all the data, and there is no option for NVM reset on printer)

Thanks in advance

Screen Shot 2021-01-31 at 13.31.56.png

 

 

 

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2 Replies
WL
Member
Member

Re: How to do factory Rest Phaser 6510

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Kate
New Member
New Member

Re: How to do factory Rest Phaser 6510

thanks for replying...I've already done that...

It doesn't reset the paper count it just deletes data/ custom settings.

the reason i need a hard reset is becuase of the error code 016-519  which means i am at the limit of 1000 prints.

I can't seem to find the solution to this i have done a lot of trouble shooting and the count is set to unlimited so it shouldn't be doing that...

Thats way i need a hard reset not just factory defalts.

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