How to do factory Rest Phaser 6510

[Kate]

I need to do factory reset Phaser 6510.

I have been getting error  016-519 

I have done all the trouble shooting and nothing works (permissions are set to unlimited) so i was advised to do hard factory reset :

I log in as admin but can not find this chain of command.

Device > Resets > Reset to Factiry Defaults > Reset

If someone can assist me perhaps with screen shots that would be very helpful.

Or am i supposed to do the factory reset from panel on printer ? 

( I have already tried deleting all the data, and there is no option for NVM reset on printer)

Thanks in advance

[WL]

try this:

https://www.support.xerox.com/en-us/article/en/9wiGCTgsry9KdnB2pe7sh8

[Kate]

thanks for replying...I've already done that...

It doesn't reset the paper count it just deletes data/ custom settings.

the reason i need a hard reset is becuase of the error code 016-519  which means i am at the limit of 1000 prints.

I can't seem to find the solution to this i have done a lot of trouble shooting and the count is set to unlimited so it shouldn't be doing that...

Thats way i need a hard reset not just factory defalts.