I need to do factory reset Phaser 6510.
I have been getting error 016-519
I have done all the trouble shooting and nothing works (permissions are set to unlimited) so i was advised to do hard factory reset :
I log in as admin but can not find this chain of command.
Device > Resets > Reset to Factiry Defaults > Reset
If someone can assist me perhaps with screen shots that would be very helpful.
Or am i supposed to do the factory reset from panel on printer ?
( I have already tried deleting all the data, and there is no option for NVM reset on printer)
Thanks in advance
thanks for replying...I've already done that...
It doesn't reset the paper count it just deletes data/ custom settings.
the reason i need a hard reset is becuase of the error code 016-519 which means i am at the limit of 1000 prints.
I can't seem to find the solution to this i have done a lot of trouble shooting and the count is set to unlimited so it shouldn't be doing that...
Thats way i need a hard reset not just factory defalts.