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Lochkelly New Member
New Member

How to print from Windows 10 Pro 64 laptop to 7830

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Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 10 x64

I am now working at a local church, onsite with my personal laptop.  The church has a Xerox WorkCentre 7830 as their only printer.  I need instructions on how to properly install this printer/driver on my laptop in order to print to the 7830.

I tried adding a printer via Windows Devices and Printers but when I tried printing I got an error page.  "The job was not printed because the XPS option is not enabled.  Contact System Administrator to enable XPS on this device."

Unfortunately, there is no one here currently that knows how to correct this.

Thanks in advance for the assistance!

Lisa

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4 Replies
Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: How to print from Windows 10 Pro 64 laptop to 7830

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You are getting that error because you are letting Microsoft use its own driver (Class driver), which is using XPS

Just download the Xerox driver and all will be well

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
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Lochkelly New Member
New Member

Re: How to print from Windows 10 Pro 64 laptop to 7830

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I hate to be a total doofus but how to I stop Windows 10 from installing XRX9C934E54CF59 and force it to use what I downloaded?  I don't get the option to tell it I have a driver for the printer...

I removed the original printer Windows installed within Device Manager with the option to delete the driver and WIndows still installed with XRX9C934E54CF59 the second time.  

I don't find an executible file to start an install wizard either.

Thanks,

Lisa

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: How to print from Windows 10 Pro 64 laptop to 7830

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There is no executable.

Click Add Printer > The Printer I want isn't listed (do not pick from the list)

1.JPG

Choose the bottom one

2.JPG

Create a new port > Standard TCP/IP

3.JPG

Enter in the printers IP address (Hit the machine status button on the printer and this will be in the middle of the screen) in the box, name doesn't matter, do not check the box or you will not get a choice of driver and be right back to the same problem

4.JPG

Choose Have Disk

5.JPG

 

Then simply browse to where you downloaded and installed the driver, which would typically be C:\Xerox\UNIV_5.617.7.0_PS_x64\UNIV_5.617.7.0_PS_x64_Driver.inf and choose the ini file that shows up there

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
Lochkelly New Member
New Member

Re: How to print from Windows 10 Pro 64 laptop to 7830

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THANK YOU!!!  I didn't think about choosing the option of printer I want is not listed!  And I probably would never have gotten the port settings right.  Your graphics were a tremendous help!  Thanks for saving this doofus!

This printer install just wasn't as straight forward as I'm used to.

Thanks again,

Lisa

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