I have a Phaser 6600DN and the annoying 016-720 error mentioned elsewhere for another model, but the 6600 seems to have the same font issue.
Someone suggested to update the printer firmware, but I checked all the tabs in the 6600 web interface and haven't found any firmware update button.
Am I doing something wrong?
Thanks to all for your time and patience
Solved! Go to Solution.
You mentioned two different things error code 016-720 and how to up grade the firmware. I've included below articles for both for you to review.
Error Code 016-720.
How to Upgrade Firmware using XeroxfwipUtility.
How to Enable Software upgrade option.
If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.
Thanks for the answer.
I read about error 016-720 and indeed was the same font related problem, cose I got this error with a specific document, but wanted to know how to upgrade the printer firmware.