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CathyO-Xerox
Community Manager
Community Manager

Re: I can't access to Xerox Print Utility

Hello triangulito,

 I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

Thanks,
CathyO-Xerox
Community Manager

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I can't access to Xerox Print Utility

Product Name: Phaser 6020
Operating System: macOS 10.15 - Catalina

I installed the Xerox Print Utility but once I have updated to Catalina OS I can't open the app, so I can't change  the WIFI configuration. When I try to open the app, the only message I get is 'Error getting information', as you can see in the screenshot.

I guess there must be another supported app that let me change the WIFI configuration, right????

 

Captura de pantalla 2023-02-02 a las 11.05.04.png

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