I can't access to Xerox Print Utility

[CathyO-Xerox]

Hello there,

Unfortunately, I do not know the answer to this question. So your best bet is to contact a prodiuct specialist in Support for more assistance. Since you indicate you are in Spain, here is the contact info for you:

España

Xerox España S.A.U.

Avenida de Aragón 330

Parque Empresarial de las Mercedes

Edificio 6 28022 Madrid, Spain

C.I.F. A28208601

R.M.M. H.14.847 - F.1,T.2.364, L.1.721, S.3º

+34 915203540

Asistencia 915203346

Lunes - Viernes, 8:30-18:00 CET

Agosto, Lunes - Viernes, 8:30 - 15:00 CET

[triangulito]

That's not a real solution. I can't call this number from Spain.

I can't understand that you do not update the application to configure the printer. 

You sell the printer, you must provide the necessary applications and drivers for its correct operation.

[CathyO-Xerox]

Hello triangulito,

 I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

[triangulito]

I installed the Xerox Print Utility but once I have updated to Catalina OS I can't open the app, so I can't change  the WIFI configuration. When I try to open the app, the only message I get is 'Error getting information', as you can see in the screenshot.

I guess there must be another supported app that let me change the WIFI configuration, right????