Hello there,
Unfortunately, I do not know the answer to this question. So your best bet is to contact a prodiuct specialist in Support for more assistance. Since you indicate you are in Spain, here is the contact info for you:
Xerox España S.A.U.
Avenida de Aragón 330
Parque Empresarial de las Mercedes
Edificio 6 28022 Madrid, Spain
C.I.F. A28208601
R.M.M. H.14.847 - F.1,T.2.364, L.1.721, S.3º
Asistencia 915203346
Lunes - Viernes, 8:30-18:00 CET
Agosto, Lunes - Viernes, 8:30 - 15:00 CET
That's not a real solution. I can't call this number from Spain.
I can't understand that you do not update the application to configure the printer.
You sell the printer, you must provide the necessary applications and drivers for its correct operation.
Hello triangulito,
I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.
I installed the Xerox Print Utility but once I have updated to Catalina OS I can't open the app, so I can't change the WIFI configuration. When I try to open the app, the only message I get is 'Error getting information', as you can see in the screenshot.
I guess there must be another supported app that let me change the WIFI configuration, right????