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Community Manager
Community Manager

Re: I can't install the Phaser 6510 firewall 64.74.51

Hello xeroxForLife, 

Sounds like you have tried everything already, so I suggest calling into your local support center. 

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I can't install the Phaser 6510 firewall 64.74.51

Product Name: Phaser 6510
Operating System: Windows 10 x64

I have a Phaser 6510 with firmware 64.73.72 and I would like to update to the 64.74.51 firewall because every now and then the printer crashes.
At this moment the printer works perfectly.
I use the printer with USB cable because the Wi-Fi module has never worked.
I use FWDLMgr.exe because I don't know the IP to access the printer.
I get this error message but there are no pending prints. I have already restarted my PC and printer.

I don't understand why Windows shows me 2 or 3 printers. I only have one Xerox.



I am using this procedure:

Phaser 6510 - Firmware 64.73.72

Versalink Firmware Installation v8_Pagina_4.jpg
Thank you

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