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1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎02-06-2023 09:36 AM

Re: I can't open Printer setup Utility in MacOS Catalina

Hello triangulito, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-835-6100.   

Thanks,
TammyL-Xerox
Community Manager

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triangulito
New Member
New Member
‎02-02-2023 05:14 AM

I can't open Printer setup Utility in MacOS Catalina

Product Name: Phaser 6010
Operating System: macOS 10.15 - Catalina

Hi.

I have the Xerox Printer Setup Utility app intalled, but I can't open the app any longer. The only message is 'Error getting information' and doesn't let me change anything. I need to update the WI-FI configuration to print.

I think the problem come since I have updated the computer to macOS Catalina.

Is there any Xerox Utility app that works with Catalina OS?
Is there any other way that let me modify the current settings of my printer?

 

Thanks

 

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