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FoxyCoxy
New Member
New Member

I can't print: Fault 024-747, also have fault: 062-380 and fault: 062386

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10 x64

I am sick and tired of this dam printer, it has been nothing but trouble since the day I bought it, can anyone help please?

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: I can't print: Fault 024-747, also have fault: 062-380 and fault: 062386

Hi,

024-747 The specified combination of parameters (stored file size, paper size, paper tray, duplex command, output tray) cannot be executed or continued. This mean there is a mismatch between what the machine tray settings are and what the job is requesting.

062-380 and 062-386 mean that the lower scanner is defective and must be replaced.

 

Gabi