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5 Replies

Re: I cannot connect to the printer with Wi-Fi

Yes, sure!

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Re: I cannot connect to the printer with Wi-Fi

I have installed the following firmware but keep getting the error (016–426).

https://www.support.xerox.com/en-us/product/phaser-6510/content/158273?language=en&platform=win10x64
The laptop cannot find the printer online.
I have a PC that accesses the internet using the phone's hotspot.
The PC is connected to the Xerox printer with an ethernet cable.
There are no cables between the laptop and Xerox.
The laptop has Windows 11 while the PC Windows 10, both very up to date.
After this update I can print from PC but not from laptop.
The WiFi receiver is properly installed behind the device.
I'm not very experienced. Can you help me?

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TammyL-Xerox
Community Manager
Community Manager

Re: I cannot connect to the printer with Wi-Fi

Hello xeroxForLife, 

I found this article for error code 016-426 with steps for correcting it. 

Thanks,
TammyL-Xerox
Community Manager

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Re: I cannot connect to the printer with Wi-Fi

Certainly!
I get the following error:
016–426

xerox.png

I get the error at this address:

http://169.254.209.156/home/index.html#hashHome

 

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CathyO-Xerox
Community Manager
Community Manager

Re: I cannot connect to the printer with Wi-Fi

Hello there,

Do you have the wifi adapter installed at the back of the device like in the video?

Thanks,
CathyO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

I cannot connect to the printer with Wi-Fi

Product Name: Phaser 6510
Operating System: Windows 10 x64

I watched this video:
https://www.youtube.com/watch?v=QUjkaCV65io
Under "tcp/ip" I don't have "WiFi setting". I have the layout in Italian.
I read this:

Impostazioni > Menu Ammin. > Rete/Porta > (Impostaz. TCP/IP, LPD, IPP, Bonjour, USB, Port 9100, WSD, SOAP, SNMP, Server DNS, Servizi Internet, Server WINS, Ethernet, Imp. filtro IP, Impostazioni SNTP, HTTP-SSL/TLS, Com. IPsec, IEEE 802. 1X

I updated to this version without solving:
Phaser 6510 Service Pack 64.69.91 - (PL7-R10)
Released: 07/12/2022
URL: https://www.support.xerox.com/en-us/product/phaser-6510/content/157233

The printer works perfectly with the ethernet cable.

 

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