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cosmin.t32 New Member
New Member

I cannot connect to wireles WorkCentre3025

Hi. I've tried connecting my printer to the wireless network but it won't. I just changed my ISP and now the printer won't connect anymore. I see this error message: http://prntscr.com/i1o6ws

Please help.

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6 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: I cannot connect to wireles WorkCentre3025

What was the old SSID and what is the name of the new one?

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Joe
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cosmin.t32 New Member
New Member

Re: I cannot connect to wireles WorkCentre3025

The old one was Telekom-1ACB.

The new one is DIGI-880A, as in the print. 

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: I cannot connect to wireles WorkCentre3025

Can you ping 192.168.1.4 from your PC?

What type of Encryption is the Wireless using? <WEP,WPA,WPA2 etc>

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Joe
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cosmin.t32 New Member
New Member

Re: I cannot connect to wireles WorkCentre3025

http://prntscr.com/i25gqa
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. Toate drepturile rezervate.

C:\Windows\system32>ping 192.168.1.4

Pinging 192.168.1.4 with 32 bytes of data:
Reply from 192.168.1.2: Destination host unreachable.
Reply from 192.168.1.2: Destination host unreachable.
Reply from 192.168.1.2: Destination host unreachable.
Request timed out.

Ping statistics for 192.168.1.4:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),

C:\Windows\system32>
I deactivated my network security, so the Encryption is none.
Also : http://prntscr.com/i25i5z
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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: I cannot connect to wireles WorkCentre3025

Try moving the printer closer to the router and try giving it a static IP to see if it makes any difference.

It looks like it is getting an IP, so it is reaching it somewhat.

You could also try a LAN cable to verify if it is a wireless only problem or network in its entirety

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
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cosmin.t32 New Member
New Member

Re: I cannot connect to wireles WorkCentre3025

I tried to set an static ip but it always switch back to dhcp. I can't try a lan cable, because my printet doesn't have a lan port.

The printer shows that it is connected to the network, as well as the blue led of the wifi is turned on, but i still get this error which says i shoud reconfigure my network. http://prntscr.com/i2btf8

What does it means ? 

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