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Member
Member

INCOMPATIBLE TONER AND DRUM

Product Name: Work Center 7220
Hello,
I have a wc 7220 with a long history, I've got a fault code 310.330 witch is for the fuser motor, I change it once and it didn't work. After a research I came up with changing again fuser motor with mcu and SD card, I did reload software with forced alt boot, the problem with the fuser motor is sold, in diad mode the motor is running perfectly. But I came accross with another problem the machine doesn't recognize either toner and drum all of them, It gives me a message that says they are incompatible. Before I change everything the machine didn't have this problem. The machine has a sold supplies plan and everything is compatible I am sure about that. What should I do to fix this problem? Can I even fix something like that?
Thank you.
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4 Replies
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Valued Advisor
Valued Advisor

Re: INCOMPATIBLE TONER AND DRUM

Hi,

Reinstall the old MCU PWB.

 

Gabi

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Member
Member

Re: INCOMPATIBLE TONER AND DRUM

Hi,
I did it, but it wasn't me mcu the problem, it was EEPROM.
However now I got another problem related to the drum motor. Should I change the drum motor or maybe is something else?

Thanks
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New Member
New Member

Re: INCOMPATIBLE TONER AND DRUM

what kind of problem with drum motor?

 

 

 

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Valued Advisor
Valued Advisor

Re: INCOMPATIBLE TONER AND DRUM

Hi,

What fault code (from Fault History)?

 

Gabi

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