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CathyO-Xerox
Community Manager
Community Manager

Re: INK READING NOT CORRECT

Hello crafords1944,

Can you give us the exact message you are seeing on your device? Please include any fault codes. With that, folks may better be able to assist you.

Thanks,
CathyO-Xerox
Community Manager

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INK READING NOT CORRECT

Product Name: WorkCentre 6027
Operating System: Windows 11

MY XEROX 6027 WITH ORIGINALCARTRIDGES READS FULL WHEN I PUT THEM IN FIRST DAY, BY THE SECOND DAY THE PRINTER IS READING "CYAN NEEDS TO BE REPLACED"?? 

 I RPLACED ALL OF THEM AT THE SAME TIME

NOW MY PRINTER WILL NOT PRINT!!

HELP

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