cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Igen 3 Variable data postcards 4.25*6 2 side printing problems

Hello

 

I have mailing pdf files that are 2 sides postcards sequence from 1-536. I have to print variable data 2 sides ( both side have variable information need to match ) on Igen 3

 

 the side is 4.25*6

 

I printed on 12*18 100lbs cover 8 up cut and stack , 2 sided. portrait

 

But the ouput come out not backup correctly . Side 2 with variable NOT match with side 1 variable.

 

Can somebody help me with that.

 

thank you

 

PS. I printed 11*17 4 up postcard side 5.5*8.5 came out both side perfectly match

only 12*18 with 4.25*6 postcard shave problems

0 Kudos
2 Replies
Highlighted
Community Manager
Community Manager

Re: Igen 3 Variable data postcards 4.25*6 2 side printing problems

Hello kphan.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: iGen 3.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Highlighted
Technical Escalation Support
Technical Escalation Support

Re: Igen 3 Variable data postcards 4.25*6 2 side printing problems

When this happens you need to change the "Original Image Orientation" in the layout settings of job properties. Regardless of whether you think the original is Portrait versus Landscape changing the setting will fix your issue and place the correct variable information on side 2.
0 Kudos