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New Member
New Member

Image of printout included. Texture all over print.

This is a box of straight color. What on earth could be going on

 

10256673_10152555419679473_2899760537833460449_o.jpg

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5 Replies
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Technical Escalation Support
Technical Escalation Support

Re: Image of printout included. Texture all over print.

Holly,

Green is made by mixing Yellow and Cyan

The image looks like there could be a cyan toner issue. What model is this?

System specialist

EJA
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New Member
New Member

Re: Image of printout included. Texture all over print.

No this texture is on all my prints no matter what I print. All the ink is full. I just did a solid color so you can see it more clearly. 

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New Member
New Member

Re: Image of printout included. Texture all over print.

It's a 6500

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Community Manager
Community Manager

Re: Image of printout included. Texture all over print.

Hi HollyP,

Thank you for using the Support Forum. This may be a color registration issue.  Please take a look at the solutions for color registration and see if any of the will help.  If the color registration does not fix the issue please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Valued Advisor
Valued Advisor

Re: Image of printout included. Texture all over print.

Hi Holly!

 

To me it looks like a developer issue, try running "Clear Developer" and/or "Toner Refresh" from the "Maintenance Mode Menu".

 

 

Best Regards

Kimzi


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