Image quality problem

[CathyO-Xerox]

Hello Ahmed,

I searched the Knowledgebase and found a few solutions you can try to fix the white line and faded issue you are experiencing:

White Line or Lines Running Through All Colors

Light, Faint, or Faded Prints With Multiple Colors Faded

[Ahmed hassan]

New printer when i print color or b&w the image comes with white line and colors seems whity. I tried to clean drumb with the yelow stic but nothing happened