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mynamehere
New Member
New Member
‎09-03-2020 05:22 PM

Ink does not fuse to paper at all

Product Name: Phaser 3260
Operating System: Linux

When I print a page, including a test page, I can wipe the toner off with my finger.

  • current office conditions are 28degC and ~45% humidity
  • I have selected "US Letter" for page size in my settings and have selected a resolution of 600x600 DPI
  • I have loaded the tray with Epson multipurpose plus paper (20lb 75g/m^2).
  • I haven't tried printing more than one page at a time but haven't had any feed or jam issues. 

Is there some special paper that is required? Is there a setting I'm missing? Any help is appreciated.

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TammyL-Xerox
Administrator
Administrator
‎09-08-2020 11:17 AM

Re: Ink does not fuse to paper at all

Hello, 

I searched our online knowledge base and found this solutions that may help with the toner not fusing to the paper.

If this doesn't fix the issue, you can call our support line at 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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