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CherylO-Xerox
Valued Advisor
Valued Advisor
‎05-09-2022 06:42 PM

Re: Installation driver and printing Xerox B315 MFP

Hi JiF, 

Thank you for using the Support Forum. Please take a look at the article Unable to Print in the online support for your printer.  If the suggested actions in the article do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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JiF
New Member
New Member
‎05-05-2022 08:03 AM

Installation driver and printing Xerox B315 MFP

Product Name: Other - specify product in post
Operating System: Windows 10 x64

Helo to all.

I bought printer B315 and I have a some problems.

Installation of drivers:

It works when I have connected both connection LAN and USB only. Then installation SW find scanner, and two printers (LAN and USB). But after installation from PC working scanner only. Printer not. It not print even test page of Win10. Printer make some noise by short time, but nothing. In print job window is this print shown, but nothing. Sometimes is shown "communication error".

When I have USB connection with printer only, than installation SW do not find any printer, scaner, nothing.

In autonomous mode, like: copy, scan to USB flash drive, print from USB flash drive it work well/normaly.

I did minimal changes from default configuration settings. Switch off dysplaying Fax and Email icon, change time to sleep mode, switch off IPv6 in WiFi and Ethernet settings, but with any efect..

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