Invalid Black

[Frank1511]

Thanks Gabi,

I still don't see, how I am supposed to know that as a consumer.

The order supplies link to 106R01338 and the box doesn't say anything about region...

One think is for sure, I am not paying another 100 EUR for another original Xerox toner. I can see you can buy new chip for 2 USD or a "compatible" toner for 11 EUR. If that works fine, am I probably done buying original Xerox for good, although I have always bought original toner and ink for the past 30 years, but this just annoys me too much.

Thanks again for the input Gabi.

-Frank

[GabiE-Xerox]

Hi Frank,

Look at the list with toner cartridges around the world:

21B TONER CARTRIDGE US/EU 2.5K (K) 675K59231
21C TONER CARTRIDGE DMO 2.5K (K) 675K59311
21D TONER CARTRIDGE US/EU (GDI) 6125 (K) 106R01334
21E TONER CARTRIDGE DMO (GDI) 6125 (K) 106R01338
22B TONER CARTRIDGE US/EU 2K (C) 675K59241
22C TONER CARTRIDGE DMO 2K (C) 675K59321
22D TONER CARTRIDGE US/EU (GDI) 6125 (C) 106R01331
22E TONER CARTRIDGE DMO (GDI) 6125(C) 106R01335
23B TONER CARTRIDGE US/EU 2K (M) 675K59251
23C TONER CARTRIDGE DMO 2K (M) 675K59331
23D TONER CARTRIDGE US/EU (GDI) 6125 (M) 106R01332
23E TONER CARTRIDGE DMO (GDI) 6125 (M) 106R01336
24B TONER CARTRIDGE US/EU 2K (Y) 675K59261
24C TONER CARTRIDGE DMO 2K (Y) 675K59341
24D TONER CARTRIDGE US/EU (GDI) 6125 (Y) 106R01333
24E TONER CARTRIDGE DMO (GDI) 6125 (Y) 106R01337

where DMO means Development Market Operations (East Europe and other), EU is for West Europe.

Gabi

[Frank1511]

If I in the printer web interface click "order supplies", it takes me to this page:

https://www.office.xerox.com/en-ps/printers/phaser-6125/supplies

Which lists 106R01338 as the black replacement...

-Frank

[Frank1511]

Thanks for the reply, but how am I supposed to know that? It doesn't say anything special on the box, it simply says "Phaser 6125", no region or anything...

I have bought it in a retail shop, but it has been sitting on the shelf for some time (as I like to keep a spare toner, so I have it, when I need it), so I can't remember which shop it was.

-Frank

[GabiE-Xerox]

Hi,

You must use 106R01334, the other one is for another region/contract type.

Gabi

[Frank1511]

Here is a picture of the new original toner and package:

Hmm... the picture is there, when I edit the message, but I just get a yellow triangle, when it is posted...

Anyway, the question is simple enough without the "proof of original toner" picture.

[Frank1511]

I just replaced the black toner in our Phaser 6125 with a Xerox original toner (like we always do), but this time is says "Invalid Black". Why?

I noticed that the old one has the number 106R01334, where as the new one has the number 106R01338, but is says Phaser 6125 on the package.

Is there any fix for this? I don't what to buy another original toner just to try it out, as they are really expensive. Is the solution to start using "compatible" toners for 1/10 the cost?

-Frank