cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Invalid Yellow error with new, Genuine Xerox cartridge

Jump to solution

Phaser 6125. Just replaced the yellow cart. with a new, genuine Xerox cart. and I get an Invalid Yellow error. What's the problem? I am in Mexico, so it is not possible for me to get a replacement cart.

0 Kudos
1 Reply
Highlighted
Valued Advisor
Valued Advisor

Re: Invalid Yellow error with new, Genuine Xerox cartridge

Jump to solution

Heya!

 

Do you get any sort of fault code?, something more than invalid yellow?

If its a Genuine Xerox Cartridge the chip on it could be damaged, if you have the proof of purchase I would suggest you contact Xerox, so you can get it replaced with a new one.

 

Thanks!


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

0 Kudos