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Iridesse: cannot run Auto Density Uniformity Adjust due to "Standard Stock Setting"

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Product Name: Iridesse
Operating System: Not Applicable
Attempting to run this adjustment causes an error box "Confirm Standard Stock Setting" - Unable to use current standard stock setting. Select Standard Stock from Stock Library. Site techs are as stumped as I am. Error also appears to happen on some of the other FWA adjustments, but not happening currently.
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Re: Iridesse: cannot run Auto Density Uniformity Adjust due to "Standard Stock Setting"

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After a marathon film watching session with my tech on his training films, we've found the solution. Under Automatic adjustments -> Tray settings, on the right half of the screen, about half way down, there is a button for Standard Stock. I changed it from 'not defined' to the paper I was trying to calibrate, and the issue was resolved.
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Re: Iridesse: cannot run Auto Density Uniformity Adjust due to "Standard Stock Setting"

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Hi David_Print, 

Thank you for coming back and letting us know the solution.  I am sure it will help other people in the future!

 

Thanks,
CherylO-Xerox
Community Manager

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