thank you for your reply. i have attempted to call service multiple times and they will not discuss anything with me as i purchased this copier used from a business in canada and am based in the states. not entirely sure why that seems to matter but every attempt causes me to hit a dead end because of it
You can check out this article. You may need to call Service: 1-800-821-2797
i have had a Xerox Workcentre 7435 for a few years now and am only just get things working. color copies look really nice, but attempting to print black and white I get constant paper jams or if the paper does go through it prints the first 1/3 of the sheet then all the toner gets dumped onto a single strip of the paper, essentialls scrunching the rest of the original onto about 1/4" of the copy.
has anyone ever experienced such a thing or know what can be done about this? thanks so much for the patience as i am a new user to all of this stuff