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rkm3
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New Member

Issues with printing and driver issue

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Product Name: Xerox B205 Multifunction Printer
Operating System: macOS 10.15 Catalina

We purchased a Xerox B205 laser printer in June 2020. We are using this with an IMAC running latest version of Catalina. The install disc that came with the machine was of no use as it was made for Windows only. With some help from a phone support, tracked down the drivers and installed.

 

Recently the machine began printing many pages of gibberish, which happened originally and we were told we needed the drivers.

 

Re-installed printer drivers again, solved issue. A while later, same issue, re-installed drivers again this time the ICDM.pkg.

 

Problem solved again.

 

Why is it I have to keep re-installing drivers? We like the machine, but this is becoming tedious to waste paper trying to print what we wish.

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3 Replies
CherylO-Xerox
Community Manager
Community Manager

Re: Issues with printing and driver issue

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Hi rkm3, 

Thank you for using the Support Forum. Not sure why this is a continuing issue for you.  Please uninstall the printer completely.  Reboot your Mac and then re-install the printer.  If the problem continues contact support again and ask to speak with someone in second level support.  

Thanks,
CherylO-Xerox
Community Manager

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Pan Boro
New Member
New Member

Re: Issues with printing and driver issue

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Hi,

We were having a similar issue - we reinstalled xerox printer and drivers several times, the printer only printed windings-like mess. 

you musn't use AirPrint, apparently this was the cuplrit. make sure of this during driver installation, as per xerox manual video on youtube

nachomex
New Member
New Member

Re: Issues with printing and driver issue

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I have downloaded drviers from this portal of Xerox.

I reinstalled 3 times Printer driver in Catalina 10.15.7, but whil 'printer driver PKG' is running, a porp up window comes telling: "you can add a printer every time your computer is connected to one printer. do click on the button to select one" 

Then after "adding printer" button is pressed, no Printers appear in the listing to add.

Please your assistance since I cannot add this device to use it yet after a week.

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