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derekferro
New Member
New Member

Jams at imaging drum

Product Name: WorkCentre Pro 123/128
Operating System: Not Specified
Him just picked up a used workcentre pro 123 unit. This unit jams when the paper hits the drum each print from the mpf and the trays. Would a new drum. Likely fix this issue?
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3 Replies
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Jams at imaging drum

Hi derekferro, 

Thank you for using the Support Forum. This machine is over 16 years old so I don't have much information.  I would suggest you refer to the User Guide for information on paper jams, paper specifications and machine cleaning procedures.  

Thanks,
CherylO-Xerox
Community Manager

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Jams at imaging drum

Hi,

Definitely it is not from the drum cartridge. It could be from one of the two clutches (registration or takeaway).

 

Gabi

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derekferro
New Member
New Member

Re: Jams at imaging drum

Thanks for the replies. :P a new drum did not fix. Thinking the registration roller maybe? Anyone have any idea or instructions?
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