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CathyO-Xerox
Community Manager
Community Manager
‎04-14-2023 08:46 AM

Re: Job completed but sheets is not printing

Hello there,

I found this article with things you can try to resolve the printing issue you are having.

Thanks,
CathyO-Xerox
Community Manager

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xoptopus
New Member
New Member
‎04-12-2023 01:17 AM

Job completed but sheets is not printing

Product Name: VersaLink C7020/C7025/C7030 Multifunction Printer
Operating System: Windows 10 x64

Hi everybody

When we send a page to the printer, the blue light is on and the sound is heard, but the page is not printed. I did a software update. I installed the latest drivers but the result is still the same. I am using PCL driver. The process appears to have been completed, but it says 0 pages completed. The screen looks like below. can you help me?

Capture.JPG

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