Kernel Panics When Printing To Phaser 8560

[CherylO-Xerox]

Hi Bill,

Thank you for using the Support Forum.  I am sorry that no one has answered your question yet.  You might consider contacting customer support in your area if you get no response here. 

[billhorvath2]

Hi All,

I have a Xerox Phaser 8560, to which I'm printing from a MacBook Pro using a fully patched (10.7.3) Lion OS and the Xerox Phaser 8560DN v2.0.9 driver. When I try to send the printer a job, I frequently experience a kernel panic that requires me to hold the power button down to kil the power completely, and then restart the computer.

Here's the error log from the most recent occurence:

Tue Mar 27 11:13:55 2012
panic(cpu 4 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f808b2d80, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8023f53000, CR3: 0x000000019140b047, CR4: 0x00000000000606e0
RAX: 0xffffff8023f53000, RBX: 0xffffff8023f52ff8, RCX: 0x0000000000000100, RDX: 0xffffff800425d160
RSP: 0xffffff812ae13050, RBP: 0xffffff812ae13980, RSI: 0x00000000ffffffff, RDI: 0xffffff80170f7540
R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xfffffffffffffffc, R11: 0xffffff80002d8220
R12: 0xffffff8023f53000, R13: 0xffffff8023f51000, R14: 0x0000000000002000, R15: 0x00007fff62ac1000
RFL: 0x0000000000010206, RIP: 0xffffff7f808b2d80, CS:  0x0000000000000008, SS:  0x0000000000000010
CR2: 0xffffff8023f53000, Error code: 0x0000000000000000, Faulting CPU: 0x4

Backtrace (CPU 4), Frame : Return Address
0xffffff812ae12d10 : 0xffffff8000220702
0xffffff812ae12d90 : 0xffffff80002c266d
0xffffff812ae12f30 : 0xffffff80002d7a1d
0xffffff812ae12f50 : 0xffffff7f808b2d80
0xffffff812ae13980 : 0xffffff7f808b3aa0
0xffffff812ae139b0 : 0xffffff7f808baaa8
0xffffff812ae13b10 : 0xffffff7f808b54f0
0xffffff812ae13c80 : 0xffffff8000597cb0
0xffffff812ae13ce0 : 0xffffff80005805dc
0xffffff812ae13dd0 : 0xffffff8000586a76
0xffffff812ae13ec0 : 0xffffff8000586e59
0xffffff812ae13f50 : 0xffffff80005caa7b
0xffffff812ae13fb0 : 0xffffff80002d8363
      Kernel Extensions in backtrace:
         at.obdev.nke.LittleSnitch(2.4.1)[694DC045-1B9F-D9C7-8139-ACF137871E9D]@0xffffff7f808ab000->0xffffff7f808f0fff

BSD process name corresponding to current thread: lpd

Mac OS version:
11D50

Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 6106176699334
last loaded kext at 3632814617586: com.apple.filesystems.afpfs    9.8 (addr 0xffffff7f8110f000, size 356352)
last unloaded kext at 151474689604: com.apple.driver.AppleUSBUHCI    4.4.5 (addr 0xffffff7f80ad7000, size 65536)
loaded kexts:
com.nvidia.CUDA    1.1.0
com.avatron.AVExFramebuffer    1.5.1
com.avatron.AVExVideo    1.5.1
at.obdev.nke.LittleSnitch    2.4.1
com.apple.filesystems.afpfs    9.8
com.apple.nke.asp_tcp    6.0.1
com.apple.filesystems.smbfs    1.7.0
com.apple.driver.AppleHWSensor    1.9.4d0
com.apple.driver.AppleBluetoothMultitouch    66.6
com.apple.filesystems.autofs    3.0
com.apple.driver.AudioAUUC    1.59
com.apple.driver.AppleMikeyHIDDriver    122
com.apple.driver.AppleHDA    2.1.7f9
com.apple.driver.AppleMikeyDriver    2.1.7f9
com.apple.driver.AGPM    100.12.42
com.apple.kext.ATIFramebuffer    7.1.8
com.apple.driver.AppleUpstreamUserClient    3.5.9
com.apple.driver.AppleMCCSControl    1.0.26
com.apple.driver.SMCMotionSensor    3.0.1d2
com.apple.driver.AppleUSBDisplays    317
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.driver.AppleSMCLMU    2.0.1d2
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AudioIPCDriver    1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.5d4
com.apple.driver.AppleMuxControl    3.0.16
com.apple.ATIRadeonX3000    7.1.8
com.apple.driver.AppleLPC    1.5.3
com.apple.driver.AppleIntelHD3000Graphics    7.1.8
com.apple.driver.AppleUSBTCButtons    225.2
com.apple.driver.AppleUSBTCKeyboard    225.2
com.apple.driver.AppleIRController    312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    33
com.apple.iokit.SCSITaskUserClient    3.0.3
com.apple.iokit.IOAHCIBlockStorage    2.0.1
com.apple.driver.AppleUSBHub    4.5.0
com.apple.driver.AppleFWOHCI    4.8.9
com.apple.driver.AirPort.Brcm4331    513.20.19
com.apple.driver.AppleSDXC    1.1.4
com.apple.iokit.AppleBCM5701Ethernet    3.0.8b2
com.apple.driver.AppleEFINVRAM    1.5.0
com.apple.driver.AppleAHCIPort    2.2.0
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleUSBEHCI    4.5.8
com.apple.driver.AppleACPIButtons    1.4
com.apple.driver.AppleRTC    1.4
com.apple.driver.AppleHPET    1.6
com.apple.driver.AppleSMBIOS    1.7
com.apple.driver.AppleACPIEC    1.4
com.apple.driver.AppleAPIC    1.5
com.apple.driver.AppleIntelCPUPowerManagementClient    167.3.0
com.apple.nke.applicationfirewall    3.2.30
com.apple.security.quarantine    1.1
com.apple.driver.AppleIntelCPUPowerManagement    167.3.0
com.apple.security.SecureRemotePassword    1.0
com.apple.driver.AppleMultitouchDriver    220.62.1
com.apple.driver.IOBluetoothHIDDriver    4.0.3f12
com.apple.kext.triggers    1.0
com.apple.driver.AppleAVBAudio    1.0.0d11
com.apple.driver.DspFuncLib    2.1.7f9
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.iokit.IOFireWireIP    2.2.4
com.apple.driver.AppleUSBAudio    2.8.2f5
com.apple.iokit.IOSurface    80.0
com.apple.iokit.IOBluetoothSerialManager    4.0.3f12
com.apple.iokit.IOSerialFamily    10.0.5
com.apple.iokit.IOAVBFamily    1.0.0d22
com.apple.iokit.IOAudioFamily    1.8.6fc6
com.apple.kext.OSvKernDSPLib    1.3
com.apple.driver.AppleHDAController    2.1.7f9
com.apple.iokit.IOHDAFamily    2.1.7f9
com.apple.driver.ApplePolicyControl    3.0.16
com.apple.driver.AppleSMC    3.1.1d8
com.apple.driver.IOPlatformPluginFamily    4.7.5d4
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.driver.AppleGraphicsControl    3.0.16
com.apple.driver.AppleBacklightExpert    1.0.3
com.apple.kext.ATI6000Controller    7.1.8
com.apple.kext.ATISupport    7.1.8
com.apple.iokit.IONDRVSupport    2.3.2
com.apple.driver.AppleIntelSNBGraphicsFB    7.1.8
com.apple.iokit.IOGraphicsFamily    2.3.2
com.apple.driver.AppleUSBHIDKeyboard    152.3
com.apple.driver.AppleHIDKeyboard    152.3
com.apple.iokit.IOSCSIBlockCommandsDevice    3.0.3
com.apple.iokit.IOUSBMassStorageClass    3.0.1
com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.3f12
com.apple.driver.AppleUSBBluetoothHCIController    4.0.3f12
com.apple.iokit.IOBluetoothFamily    4.0.3f12
com.apple.driver.AppleThunderboltDPInAdapter    1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily    1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.1
com.apple.driver.AppleUSBMultitouch    227.1
com.apple.iokit.IOUSBHIDDriver    4.4.5
com.apple.driver.AppleUSBMergeNub    4.5.3
com.apple.driver.AppleUSBComposite    4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.0.3
com.apple.iokit.IOBDStorageFamily    1.6
com.apple.iokit.IODVDStorageFamily    1.7
com.apple.iokit.IOCDStorageFamily    1.7
com.apple.driver.XsanFilter    403
com.apple.iokit.IOAHCISerialATAPI    2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily    3.0.3
com.apple.driver.AppleThunderboltNHI    1.3.2
com.apple.iokit.IOThunderboltFamily    1.7.4
com.apple.iokit.IOUSBUserClient    4.5.8
com.apple.iokit.IOFireWireFamily    4.4.5
com.apple.iokit.IO80211Family    412.2
com.apple.iokit.IOEthernetAVBController    1.0.0d5
com.apple.iokit.IONetworkingFamily    2.0
com.apple.iokit.IOAHCIFamily    2.0.7
com.apple.iokit.IOUSBFamily    4.5.8
com.apple.driver.AppleEFIRuntime    1.5.0
com.apple.iokit.IOHIDFamily    1.7.1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    177.3
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.DiskImages    331
com.apple.iokit.IOStorageFamily    1.7
com.apple.driver.AppleKeyStore    28.18
com.apple.driver.AppleACPIPlatform    1.4
com.apple.iokit.IOPCIFamily    2.6.8
com.apple.iokit.IOACPIFamily    1.4
 

This has been going on for a while now, across several versions of the OS and the printer driver, and is getting old fast. Any suggestions would be welcome!

Thanks,

Bill