Label printing manual feed

[paperish]

Hi ... this is a new printer

I am trying to print labels from the manual feed. The document is just a word doc with a table (prints fine on plain stock using one of the printer trays)

I have used the auto select for stock and the printer correctly identifies it as lable stock .. which I accept.

But then I get an error message that I can't seem to get past in order to print.

I have tried the stock both landscape and portrait.

Error code - 016-910

I might be missing something obvious .. but I don't know what

Help, please!error message

[CathyO-Xerox]

Hello paperish,

I searched our online knowledgebase and found an article on this, it could be firmware issue. Check out the article and all the possible solutions.

[paperish]

Hi Cathy - sorry I missed your reply - I've tried that and it didn't work .. but thank you.