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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎09-25-2017 03:51 PM

Re: Labels put in Xerox 6505 and now has a yellow smudge on pages

Hi RobertParker,

Thank you for using the Support Forum. Please make sure you have followed the solutions for streaks on the page.  If these solutions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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RobertParker
New Member
New Member
‎09-22-2017 02:44 PM

Labels put in Xerox 6505 and now has a yellow smudge on pages

Product Name: Other - specify product in post

Good Afternoon everyone,

 

One of my users decided to put some labels in our Xerox 6505 printer and some how ink was released and we have 3 to 4 yellow marks being printed on the page. I took it apart but couldn't find the source of the smudging yellow mess. Is there a way move the imager and/or the fuser manually. I didn't see anything to turn it. Will I need to replace one of these two?

 

Thank you,

Robert

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