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RAM1
New Member
New Member

Large light patches in prints, unable to figure out the cause

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

I have a relatively new Workcentre 6515 printer which has started giving me this issue and it is getting worse. I am getting huge light spots on pages when I print. The printer has less than 1000 pages on it.

 

I've followed all of the guides and videos I can find without actually getting into any service only items. Does anyone have any idea what this might be?

 

The picture is rotated 90 degrees, but the "spots" are all on the left side of the page. It is driving me nuts trying to figure this out since this is a new printer but just outside the return window.

 

xerox.jpeg

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CathyO-Xerox
Community Manager
Community Manager

Re: Large light patches in prints, unable to figure out the cause

Hello Ram1,

I searched our Support page and found this article that may help you with the faded prints.

Thanks,
CathyO-Xerox
Community Manager

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