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francis1
New Member
New Member

Left door opened during operation ( 301-305),

Product Name: WorkCentre 5945/5955
Operating System: Not Specified

When printing or copying, the message: "left door opened" appears, causing jams.

Actions : 1. Shim Inserted  under left door interlock actuator  >>> NG

               2. Left door Switch interlock replaced   ( From another machine )   >>> NG

               3. Left door replaced   (From another machine)   >>>> NG   

               4. IOT PWB replaced  ( New )    >>> NG

               5.  Front door switch interlock replaced ( From another machine)  >>> Jams were less than all the above tests (3 / 900 )

I need your assistance please.

Regards.

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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Left door opened during operation ( 301-305),

Hi Francis1,

Sounds like you have tried everything already, so it would be a hardware escalation: 1-800-821-2797 or 1-800-835-6100 

Thanks,
CherylO-Xerox
Community Manager

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