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M2P
New Member
New Member

Light Strip/Patch on Magenta Only

Product Name: VersaLink C8000 Color Printer
Operating System: Not Specified

Hi all,

Have a bit of strange problem that we can't fix. We have a light stripe/patch running along the back edge of the machine but it seems to only affect the Magenta toner.

We have gone through multiple toners so that isn't the issue. We have also tried two new Drum Cartirdges along with using the little cleaning stick. No luck at all.

Any ideas?

 

IMG_1390.jpegIMG_1389.jpeg

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2 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: Light Strip/Patch on Magenta Only

Hello M2P,

I searched our Support page and found this article for white streaks through magenta that may help resolve your issue.

Thanks,
CathyO-Xerox
Community Manager

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M2P
New Member
New Member

Re: Light Strip/Patch on Magenta Only

Thank you, but we have already tried that as mentioned in the first post :)

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