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nonijel
New Member
New Member

Light patches problem

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Hello,


I have a relatively new Workcentre 6515 printer which has started giving me this issue and it is getting worse. I am getting huge light spots on pages when I print. The printer has less than 1000 pages on it.


I've followed all of the guides and videos I can find without actually getting into any service only items. Does anyone have any idea what this might be?


The picture is rotated 90 degrees, but the "spots" are all on the left side of the page. It is driving me nuts trying to figure this out since this is a new printer but just outside the return window. loginjet.net

 

scr.jpeg


Thanks in advance.

Best regards.

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1 Reply
CherylO-Xerox
Community Manager
Community Manager

Re: Light patches problem

Hi nonijel, 

Thank you for using the Support Forum. Please take a look at the article from the online support for Poor Toner Density / Mottled Output. If the suggestions in the article do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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