I suggest calling into the support department at 1-800-821-2797 to speak with a software specialist, they should be able to assist with this.
By default we have color disabled for all users. When an end user need to print in color I have to enable it for all 'Non logged in users'. Has anybody found a way to either limit the users who can print in color, or how to have the user log into the printer on there system via the driver or some other way? There are only 3-4 of our users who print in color and most of them are not very technical so showing them how to change the settings is confusing.
I know you can have user print from the webpage for the printer but that option is only for a limited number for formats, images and excel documents are not options for this method which are some of the more commonly printed object.
The reason we don't want to have color enabled for all prints is we have some documents that are on colored paper which when scanned into the system retain the color, for classification, and when reprinted the entire page comes out in color and that gets super expensive.
Thanks in advance!