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18 Replies

Re: Lines in prints on CMY

Yep 

I already told them I'll be needing a refund. 

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Lines in prints on CMY

It looks like the new drum is realy defective.

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Re: Lines in prints on CMY

Look at what we got when we put back in the old drum 

old drumold drumNew DrumNew Drum

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Re: Lines in prints on CMY

Well I've ordered a new developer unit. Due to come in tomorrow. we also would try switching back to the old drum unit see if the issue continues

the first set of pics were from the old drum unit

then the last pic is from the new drum unit after a few hundred prints. 

 

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Lines in prints on CMY

Ok. But those lines can be from drum unit or from develoer unit.

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Re: Lines in prints on CMY

I put that cyan drum in yesterday 

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Lines in prints on CMY

It looks like the cyan drum is bad. Try to swap with other one.

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Re: Lines in prints on CMY

This is how bad it is now

IMG-20190523-WA0025.jpg

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Re: Lines in prints on CMY

Ok thanks I'll do that too, There's quite a bit of toner spill on the developer housing units. 

 

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Lines in prints on CMY

It will be better also to check/clean ROS windows

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