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jjjeroenski Valued Member
Valued Member

Linux Cups PS error on Workcentre 7845 on multiple pages

Dear all,

 

We have a problem on two Xerox Workcentre 7845,  you have lots of strange characters, if printing more than 3 pages with Linux Cups driver. First 2,5 pages are ok but the rest are all strange characters (see attachment).

 

Problem started since last update (i guess).

Strange thing is, that on one workcentre 7845, the problem start at pringjobs from +3 pages, on the other printer 7845, the problem start at  printjobs from +5 pages...

 

checked already all settings between the two printers and couldn't find any difference, also already made a "clone" from the one machine to the other machine.

 

Firmware Version: 071.040.034.06000

Printer driver linux: lpd://IPADDRESS/pr1

 

*PPD-Adobe: "4.3"

*% Adobe Systems PostScript(R) Printer Description File *% Copyright 2009 Xerox Corporation.

*% PPD File Info

*FileVersion: "5.311.0.0" *FormatVersion: "4.3" *LanguageEncoding: ISOLatin1 *LanguageVersion: English

*% Device Info

*Manufacturer: "Xerox" *ModelName: "Xerox WorkCentre 7845" *ShortNickName: "Xerox WorkCentre 7845" *NickName: "Xerox WorkCentre 7845" *PCFileName: "Xerox WorkCentre 7845.ppd" *Product: "(Xerox WorkCentre 7845)" *Product: "(1.3.6.1.4.1.253.8.62.1.20.6.26.1.1)" *XRXHasPS: True *XRXHasAdvancedFax: False *XRXHasBooklet: False *PSVersion: "(3010.106) 3000"

 

 

 

Sometimes the problem happens also with some word/excel files, but if you re-print a word/excel file who have strange characters on the same printer, same file, same pc, you have the file perfectly printed...

 

example01.JPG

 

example01.JPG

 

example03.JPG

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jjjeroenski Valued Member
Valued Member

Re: Linux Cups PS error on Workcentre 7845 on multiple pages

We found a newer firmware on the Xerox website : WorkCentre_7845-55-system-sw#07104010304401#ENG_MOD.DLM"

 

The machine is now on : 071.010.034.06000

If I do the update on the machine to : 07104010304401

 

Machine reboots and in the webinterface, there is still : 071.010.034.06000

A bug ? Somewhere else you could see if this is the latest firmware on the machine?

 

Original problem is still there.

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