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ehong
New Member
New Member

Loud Buzzing Noise When Printing - Print Tracks and Smudges

Product Name: Xerox Phaser 6510
Operating System: macOS 10.15 - Catalina

Having this loud buzzing sound coming from the back of my Phaser 6510 laser printer. Anyone know what the problem could be and have a solution? There's no jams or build-up. Just randomly started doing this during a print job and now it does it every time I print. The print quality is unusable as well. There is vertical track mark (2 tracks) and smudges all over. Help please!

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6 Replies
TammyL-Xerox
Administrator
Administrator

Re: Loud Buzzing Noise When Printing - Print Tracks and Smudges

Hello ehong,

I searched our online knowledge base and found two articles below that may help you with the noise and smudges. 

Smudges:https://www.support.xerox.com/en-us/article/en/2065300.html 

Noise:https://www.support.xerox.com/en-us/article/en/2065672.html 

If you're still having issues after trying these steps please consider calling our support department for additional assistance.

 

Thanks,
TammyL-Xerox
Community Manager

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gabiene
Valued Advisor
Valued Advisor

Re: Loud Buzzing Noise When Printing - Print Tracks and Smudges

Hi,

That sound is from transfer belt cleaner which is blocked with clogged toner, especially that I see a lot of residual toner into machine and on the transfer belt.

 

Gabi

gabiene
Valued Advisor
Valued Advisor

Re: Loud Buzzing Noise When Printing - Print Tracks and Smudges

And see this post to see how to remove the transfer belt and also to remove the transfer belt cleaner.

ehong
New Member
New Member

Re: Loud Buzzing Noise When Printing - Print Tracks and Smudges

Thank you for the reply. Is that a part I can buy and replace myself?

Edit: just saw your second post. Thank you!
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gabiene
Valued Advisor
Valued Advisor

Re: Loud Buzzing Noise When Printing - Print Tracks and Smudges

607K00936 is the part number for the transfer belt unit, and yes if you follow the instructions from the post  that I linked before, you can replace it.

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lojdi
New Member
New Member

Re: Loud Buzzing Noise When Printing - Print Tracks and Smudges

Hi Gabi,

I've got the same problem and it was scuccessfully fixed after I cleaned the transer belt unit.
I've found a lot of stuff clogging the cleanning parts, especially the part connects to the waste cartridge.
Thanks a lot for your advice!