Mac OS 10.6.8 Update - Problems with Fiery Driver

[gabem]

Oh no!  Second post in as many days!

Just installed the 10.6.8 update to Snow Leopard, and now jobs that I send to my DocuColor 242 through the Fiery EX260 Color Server PS Driver v3017.102 don't make it to the printer.  OS X is telling me that the printer is paused, yet clicking resume does nothing.  Re-installed driver and ran permissions fix, but still no go.  Job message says "/usr/libexec/cups/backend/lpd failed" when I click "Job Info".  

Console gave me this crash report:

Process:         lpd [315]Path:            /usr/libexec/cups/backend/lpdIdentifier:      lpdVersion:         ??? (???)Code Type:       X86-64 (Native)Parent Process:  cupsd [196]
Date/Time:       2011-06-23 15:40:18.483 -0600OS Version:      Mac OS X 10.6.8 (10K540)Report Version:  6
Exception Type:  EXC_ARITHMETIC (SIGFPE)Exception Codes: EXC_I386_DIV (divide by zero)Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Thread 0 Crashed:  Dispatch queue: com.apple.main-thread0   lpd                           0x0000000198181b64 0x19817d000 + 193001   lpd                           0x0000000198180cd7 0x19817d000 + 155752   lpd                           0x000000019817f88a 0x19817d000 + 103783   lpd                           0x000000019817ddc8 0x19817d000 + 3528
Thread 0 crashed with X86 Thread State (64-bit):  rax: 0x0000000000000000  rbx: 0x0000000198185eb8  rcx: 0x0000000000000800  rdx: 0x0000000000000000  rdi: 0xfffffffffffffff7  rsi: 0x00007fff5fbf1fa4  rbp: 0x00007fff5fbfba10  rsp: 0x00007fff5fbf22d0   r8: 0x0000000000000002   r9: 0x0000000000000000  r10: 0x000000019818262b  r11: 0x00007fff5fbfb7e9  r12: 0x00007fff5fbfb7eb  r13: 0x0000000000000009  r14: 0x0000000000000000  r15: 0x0000000100104988  rip: 0x0000000198181b64  rfl: 0x0000000000010246  cr2: 0x0000000121126518
Binary Images:       0x19817d000 -        0x198183fff  lpd ??? (???) <FCED971F-53CA-B489-F34C-0601F02D6E6B> /usr/libexec/cups/backend/lpd    0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld    0x7fff801fa000 -     0x7fff80246fff  libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib    0x7fff80247000 -     0x7fff80268fff  libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib    0x7fff828a4000 -     0x7fff82a62fff  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib    0x7fff842d8000 -     0x7fff842dcff7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib    0x7fff855cd000 -     0x7fff8564afef  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib    0x7fff8564b000 -     0x7fff85704fff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib    0x7fff873c3000 -     0x7fff87584fef  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib    0x7fff87585000 -     0x7fff87635fff  edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos    0x7fff8783f000 -     0x7fff87880fff  com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration    0x7fff8846f000 -     0x7fff886f8ff7  com.apple.security 6.1.2 (55002) <4419AFFC-DAE7-873E-6A7D-5C9A5A4497A6> /System/Library/Frameworks/Security.framework/Versions/A/Security    0x7fff88861000 -     0x7fff88917ff7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib    0x7fff89181000 -     0x7fff891bbfff  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <7982734A-B66B-44AA-DEEC-364D2C10009B> /usr/lib/libcups.2.dylib    0x7fff8937f000 -     0x7fff89390ff7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib    0x7fff893eb000 -     0x7fff89562fe7  com.apple.CoreFoundation 6.6.5 (550.43) <31A1C118-AD96-0A11-8BDF-BD55B9940EDC> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation    0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
 

[moteev]

I am also having this same issue and have tried everything you have described too.
Seems 10.6.8 has made a major change to printing in prep for Lion 10.7 OS.

[Fabio]

for 10.6 systems you need to install the fiery cups fix , you can download it on the drivers and support section

[moteev]

Fabio, I have installed the CUPS permission fix and still does not work. It was working fine before the 10.6.8 system update. I then deleted old printer, ran a repair of permissions using disk tools, reinstalled drivers, installed the CUPS fix and recreated a new printer and printing still does not work. I have just been making PDF files and importing them into CWS to get my printing out but something else is going on. 

[grebstad]

I´ve got the same problem here. The cups fix cure for getting the printer drivers to work on 10.6.x simply doesn´t work.  Here at work it seems like an impossible task to ban the 10.6.8 OS X update ,so an updated compatible driver from Xerox is obviously the best solution. 

[work]

i have the same problem.

after the update 10.6.8 the printer drivers seems as paused

there is any fix? or updated driver that support 10.6.8?

thnaks

[grebstad]

Did any of you guys install the OS X 10.6.8 update using the incremental updater from 10.6.7 or using the much larger 10.6.8 combo updater? 

[grebstad]

FYI, the 10.6.8 combo installer solution suggested in some support forums doesn´t apply to the Xerox driver issue. Running the combo installer after the incremental one won´t solve this.  I´ve already tested this on 3 Mac Pros with a combination of Xerox driver reinstallation and the CUP fix. 

[fivefiveuk]

Hi

Same problem here

7 x Xerox 242's from various macs with 10.6.8 update applied. Printer just pauses immediate after spooling begins. Resetting print system. installing Fiery CUPS patch does not clear the problem. Only affecting Xerox 242's - larger 7002's and 5252's not affected. All macs pre 10.6.8 are working fine too.

Help.

[grebstad]

My affected printers are 252/260s.

Well.. as this also affected all the designers on the first floor this probably also affects the world economy and my sanity.